Pay your bill online

We have partnered with Nexbillpay to extend an additional payment option for customers interested in using their check, debit card or credit card to pay their bill. Nexbillpay is a trusted third party automated payment service that allows you to pay your bill online.

•What is the service fee?

Nexbillpay charges a small service fee to cover payment handling and all processing charges. Service fee will be calculated and disclosed prior to finishing your payment.

•Does Trails End Water District 2 keep any part of the service fee?

Trails End Water District 2 does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all the customers of Trails End Water District 2.

How do I use this service?

Customers will need the following to pay their bill:

•The account number (located on your billing statement).

•Your payment method: check, debit card or credit card.

TO PAY ONLINE, BEGIN BELOW

To begin your quick and easy bill payment you must agree to the following:

If your account is delinquent, disconnected, or in the disconnect process, you MUST contact our office BEFORE you make a payment. Services will not automatically be restored or prevent disconnection if payment is made without contacting our office FIRST!

Trails End Water District 2: (360) 552-2503

Click to pay online

IMPORTANT: Trails End Water District 2 is not liable if you receive a disconnect notice and do not call our office before making payment. Your services may be disconnected and will be subject to a reconnect fee. If you are disconnected, your account balance plus a reconnect fee will need to be paid in FULL before services are reconnected. If you are currently disconnected and make an online payment, your utilities WILL NOT be reconnected unless you contact our office to inform us of the payment.

Rates

Our rates are set by the Commission based on capital and operating costs of the the District. TEWD is a municipal utility so the decision of the Commission is final (Municipal utilities are NOT regulated by the Washington Utilities and Transportation Commission. See Consumer Complaints).

New Rates as of May 2016

New rates effective starting June 2016 apporved by Resolution of the Board.

Basic Rate: $38.65 (includes first 600 cubic feet)

Tiered Charges per cubic feet above the basic rate as follows:

$0.008 per cubic foot for usage between 600 to 1200 cubic feet
$0.016 per cubic foot for usage between 1200 to 1800 cubic feet
$0.032 per cubic foot for usage of 1800 cubic feet and above.
 
Excise Tax of $0.05029 charged on the total amount due.

Additional charges:

Tampering Charge $200
Cross Connection Charge: Test $40
Reconnection $40
Account Change fee $20
Transfer of Title Fee $35
After Hours Fee $50/hour
Shut Off Notice or Door Tags $20.00
Service Turn On/Off $25.00
Reconnection Fee $40
Failure to Allow Reading of Meter $2 per day
Abandonment of Service $100
Reactivation of Abandoned Service $300
Return Check Fee $40

Billings

Trails End Water bills monthly. Your payment is due by the 15TH of the month.

Bills may be paid by cash or check (no credit or debit cards, sorry) by mail or in the District office.

If You Disagree with Your Billing

If you believe your bill is in error, please call 360-552-2503 and we will attempt to resolve the issue. If we cannot come to a mutual agreement, you may appeal your case to the Commission at their next regular meeting.